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Approval Period & Returns

Approval Period


Approval Period

For all your orders is a 14 days approval period applied, commencing from the date you received your order. Within this period you may look,judge and try this product, unless clearly stated. In case you aren't satisfied, You can all you purchased products Affordable HA Solutions - complete and  as far as reasonably possible  in the original state  and casing- return within the apprroval period. 


Products you can not return:

  • products wich are -according to your specifications- adapted ;
  • products that are clearly personal in nature and can not be returned because of their nature;
  • audio- and video-recordings and computersoftware wich were unsealed.

for more information see the terms and conditions and our custumer service pages.



Before you want to return a product,we ask you to contact us. You can do this to log in on your account and fill in the return notification .


After we have accepted your return request you will receive a return number. Together with this you will also receive further shipping instructions.


note: returns without a valid number, unfortunately we can not accept.


Consider the following points:

  • Attach a copy of the return form;
  • returns without a valid number,unfortunately we can not accept;
  • the products must be - as far as reasonably - sealed, in original state and not be broken ;
  • prepack the products in a box to prevent damage during transport;
  • please be careful with the original packaging.for instance: dont write on it ;
  • save your shipping receipt.


After we received your product(s), we will take a look at it. we will take into account the following:

  • what is the condition of the original product;
  • what is the condition of the package;
  • functioning of the returned product (if there is no guarantee notification given);

Once your return is processed you will receive a credit note. any shippingscosts will be settled, only if the order is not older then 90 days. After this period, we ask you to sent it to us by yourself. You will receive instructions by email. 

Whitin 14 days the payment will be settled. When the product is in good condition you wil receive the full amount, including shippingscosts, back. This will be done on the account wich the order is placed.

All prices are calculated with 21% VAT.